Lift service and modernisation office
We take off your hands: chasing examination defects, safety notices and failed alarm lines to close, and checking call-outs and lifts are invoiced against the contract.
You get: a tracker of every examination defect, safety notice and failed alarm line, plus chargeable call-outs and uninvoiced lifts, for your service manager to check.
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The problem
Lifts fail examinations or alarm checks we didn't see coming, and call-outs we should charge for slip through.
What is in this package
- Find alarms still on copper lines and plan their move before switch-off
- Turn defects found on service visits into priced remedial quotes
- Turn engineer notes into customer-ready service reports
- Read lift thorough examination reports and turn defects into quotes
- Check sales invoices for VAT, CIS, retention and references before they go out
- Answer engineers' fault-finding questions from manuals and past jobs
- Draft lift modernisation proposals from condition, faults and obsolete parts
- Run monthly firefighting lift and equipment checks for high-rise buildings
- Lift breakdown or entrapment to lift back in serviceWhole process
- Lift thorough examination report to closed defectsWhole process
- Chase unanswered remedial quotes and track which ones are won
- Log every invoice query and dispute with a reason, owner and next step
- Find lifts with repeat faults and plan targeted maintenance
- Give each engineer a short brief on the site and asset before the visit
- Produce each client's monthly service report
16 more parts, which a call confirms.
We price a whole package as one build (our rule). A call confirms it.
What it needs to work
- The lift asset register
- Maintenance contracts
- Examination reports
- Call-out records
- Manufacturer and LEIA safety notices
If those aren’t in place yet, you’ll hear that before anything gets built.
Who it’s for
- Specialist subcontractors
What would this cost for your team?
Answer questions about your company and how this work runs today. You see an indicative estimate of the hours back, what that time is worth and the price when you send your details.
Get a price for thisOr check first: Are we ready for AI?