Answer engineers' fault-finding questions from manuals and past jobs
We take off your hands: fielding junior engineers' calls about fault codes and unfamiliar kit.
You get: an answer on the engineer's phone with likely causes and checks, quoting the manual page or past job it came from.
Get a price for thisOr check first: Are we ready for AI?
The problem
Our senior engineers spend half the day on the phone to the juniors.
How it works
What comes in
- Manufacturer manuals and datasheets, past job notes and fixes, asset register
What AI does
Searches manuals and job history for the asset and fault, and returns a cited answer with likely causes and checks.
What you get
- Cited answer on the engineer's phone, logged question for training review
Who signs it off
Your engineer uses their own judgement and isolates safely. Answers never override manufacturer instructions or regulations.
What it needs to work
- A library of manuals for the equipment maintained
- Job notes of usable quality
If those aren’t in place yet, you’ll hear that before anything gets built.
Who it’s for
- Specialist subcontractors
- Manufacturers and suppliers
What would this cost for your team?
Answer questions about your company and how this work runs today. You see an indicative estimate of the hours back, what that time is worth and the price when you send your details.
Get a price for thisOr check first: Are we ready for AI?