Fire and security service office
We take off your hands: writing up service visits and logbooks, drafting fire risk assessment reports and quoting the faults your engineers find.
You get: draft logbook entries, service reports and remedial quotes, with evidence kept for building owners and accreditation bodies, for your coordinators to check.
Get a price for thisOr check first: Are we ready for AI?
The problem
Every alarm job ends in paperwork, and quotes for the faults we find go out late or not at all.
What is in this package
- Find alarms still on copper lines and plan their move before switch-off
- Turn defects found on service visits into priced remedial quotes
- Turn engineer notes into customer-ready service reports
- Keep the inspection renewal calendar full and rebook clients before certificates expire
- Keep security maintenance and monitoring contracts renewed and chased
- Claim manufacturer warranty on failed parts and track the credits
- Fire risk assessment visit to issued report and quoted actionsWhole process
- Answer engineers' fault-finding questions from manuals and past jobs
- Keep high-rise floor plans and secure information box contents current
- Run fire door inspection programmes and record every access attempt
- Fire alarm service visit to logbook entry and remedial quoteWhole process
- Run monthly firefighting lift and equipment checks for high-rise buildings
- Chase unanswered remedial quotes and track which ones are won
- Write up fire risk assessments from the assessor's notes and photos
- Copper line switch-off to every alarm on a new signalling pathWhole process
- Follow up open quotes and record why orders were won or lost
- Run annual fire damper drop-test programmes with priced remedials
- Monthly high-rise fire safety checks to responsible person reportWhole process
- Give each engineer a short brief on the site and asset before the visit
- Produce each client's monthly service report
- Check completed job sheets for gaps before they reach the customer
24 more parts, which a call confirms.
We price a whole package as one build (our rule). A call confirms it.
What it needs to work
- Service management software
- BAFE or NSI scheme rules
- Site asset lists
If those aren’t in place yet, you’ll hear that before anything gets built.
Who it’s for
- Specialist subcontractors
What would this cost for your team?
Answer questions about your company and how this work runs today. You see an indicative estimate of the hours back, what that time is worth and the price when you send your details.
Get a price for thisOr check first: Are we ready for AI?