Sort the customer service inbox and draft replies to routine queries
We take off your hands: reading every email to the shared inbox, working out what it is about and looking up the order or account.
You get: a sorted inbox queue with order details pulled up and a draft reply for each routine query, for your staff to approve before sending.
Get a price for thisOr check first: Are we ready for AI?
The problem
Our shared inbox is out of control.
How it works
What comes in
- Shared inbox, ERP or hire software order and account data
What AI does
Classifies emails, looks up context, drafts replies and routes them.
What you get
- Classified queue, draft replies and routing
Who signs it off
Your staff approve every reply, and complaints go to a manager.
What it needs to work
- Inbox access
- Read access to order data
If those aren’t in place yet, you’ll hear that before anything gets built.
Who it’s for
- Manufacturers and suppliers
What would this cost for your team?
Answer questions about your company and how this work runs today. You see an indicative estimate of the hours back, what that time is worth and the price when you send your details.
Get a price for thisOr check first: Are we ready for AI?