Built Logic

See what AI can do

Read reactive job requests from emails and client portals and log them ready for dispatch

We take off your hands: re-keying fault reports from emails and client portals into the job system.

You get: a draft job for each request with its priority and SLA deadline, for your coordinator to confirm before dispatch.

Get a price for this

Or check first: Are we ready for AI?

The problem

My helpdesk spends all morning re-keying emails into the job system.

How it works

  1. What comes in

    • Helpdesk inbox, client portal notifications, contract SLA matrix, site and asset list, open jobs

  2. What AI does

    Extracts site, contact, asset and fault description, matches them to the contract and SLA category, checks open jobs for duplicates, and drafts the job record.

  3. What you get

    • Draft jobs with priority and SLA deadline, duplicate warnings, list of requests needing a call back

  4. Who signs it off

    Your coordinator approves each draft job and its priority, and a person escalates anything safety-critical.

What it needs to work

  • API or import access to Joblogic, Simpro, BigChange or similar
  • SLA matrix per contract in a usable form

If those aren’t in place yet, you’ll hear that before anything gets built.

Who it’s for

  • Specialist subcontractors

Where this joins up

What would this cost for your team?

Answer questions about your company and how this work runs today. You see an indicative estimate of the hours back, what that time is worth and the price when you send your details.

Get a price for this

Or check first: Are we ready for AI?