Built Logic

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Damp and mould report to fixed home within the landlord's deadline

We take off your hands: logging damp and mould jobs against the deadline, booking access, writing up repairs and coding them to the schedule of rates.

You get: every case tracked against its deadline with evidence of the repair, claims coded for your administrators to approve and a monthly report for the landlord.

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The problem

The landlord's damp and mould deadlines are tight and we can't prove we met them.

How the steps join up

It starts when: a social landlord raises a damp, mould or hazard repair under its legal timescales.

  1. Read reactive job requests from emails and client portals and log them ready for dispatch

    Your team checks and decides at this step.

  2. Track Awaab's Law repair deadlines and evidence for social landlords

  3. Book access appointments with residents and homeowners for works in occupied homes, and cut no-access visits

    Your team checks and decides at this step.

  4. Suggest the right engineer for each job using skills, accreditations, location and van stock

  5. Turn engineer notes into customer-ready service reports

    Your team checks and decides at this step.

  6. Check completed job sheets for gaps before they reach the customer

  7. Follow up damp and mould repairs and reopen jobs where it comes back

    Your team checks and decides at this step.

  8. Code each finished repair to the schedule of rates before it is invoiced

    Your team checks and decides at this step.

  9. Produce each client's monthly service report

What you end up with: Every case runs against its deadline, access is booked, the hazard is assessed and fixed with evidence, the claim is coded and the landlord gets a monthly compliance report.

Who signs it off: The landlord is the duty holder and decides on any decant. Your operatives assess hazards and your administrators approve codes.

What it needs to work

  • Landlord deadlines by hazard category
  • Resident contact details

If those aren’t in place yet, you’ll hear that before anything gets built.

Who it’s for

  • Specialist subcontractors

Where this joins up

What would this cost for your team?

Answer questions about your company and how this work runs today. You see an indicative estimate of the hours back, what that time is worth and the price when you send your details.

Get a price for this

Or check first: Are we ready for AI?