Hire enquiry to off-hire, damage claim and invoice
We take off your hands: quoting hires, checking kit and terms, logging off-hires and building damage claims that stand up.
You get: a priced quote, condition photos out and back, complete invoices and damage claims backed by evidence, for your depot manager.
Get a price for thisOr check first: Are we ready for AI?
The problem
We lose money on damage we cannot prove and off-hires we did not log.
How the steps join up
It starts when: a customer asks to hire equipment.
Turn hire enquiries into priced quotes
Screen new hire accounts for fraud before kit leaves the depot
Check contractor terms and purchase orders against the company's hire conditions
Stop overdue or failed equipment going out on hire
Handle on-hire breakdown calls and apply the breakdown allowance correctly
Capture off-hire requests from any channel, issue the off-hire number and book collection
Compare delivery and return photos to spot new damage and missing kit
Prioritise off-hire repairs by what customers have booked next
Turn operated plant, crane and access timesheets into checked invoice lines
Check hire invoices for missing charges and errors before the billing run
Build a damage or loss claim pack that stands up in a dispute
Your team checks and decides at this step.
Sort hire billing disputes by cause and gather the evidence to settle them
What you end up with: Quotes are priced with availability, terms are checked, only compliant kit goes out, condition is recorded both ways, off-hires are captured from any channel, invoices are complete and damage claims stand up.
Who signs it off: Your depot manager approves damage claims and dispute settlements.
What it needs to work
- Asset records with inspection dates
- Photo capture at dispatch and return
If those aren’t in place yet, you’ll hear that before anything gets built.
Who it’s for
- Manufacturers and suppliers
What would this cost for your team?
Answer questions about your company and how this work runs today. You see an indicative estimate of the hours back, what that time is worth and the price when you send your details.
Get a price for thisOr check first: Are we ready for AI?