Handle on-hire breakdown calls and apply the breakdown allowance correctly
We take off your hands: logging breakdown calls, trying quick fixes, booking a swap or engineer and working out what to knock off the bill.
You get: a timed breakdown record with the cause, the swap or engineer booking, and the credit or charge line for billing, for your hire controller.
Get a price for thisOr check first: Are we ready for AI?
The problem
Every breakdown turns into an argument about how many days to knock off the bill.
How it works
What comes in
- Call details, asset history and fault data, hire contract and conditions, engineer and swap availability
What AI does
Logs and timestamps notice, suggests remote checks, books swap or engineer, classifies the cause and sets the hire allowance for billing.
What you get
- A breakdown record with timestamps and cause, the dispatch booking, and an allowance or charge line for the invoice
Who signs it off
Your hire controller agrees the remedy, and any disputed cause goes to your depot manager.
What it needs to work
- Hire software access
- The company's conditions (often CPA Model Conditions)
- Asset fault history
If those aren’t in place yet, you’ll hear that before anything gets built.
Who it’s for
- Manufacturers and suppliers
What would this cost for your team?
Answer questions about your company and how this work runs today. You see an indicative estimate of the hours back, what that time is worth and the price when you send your details.
Get a price for thisOr check first: Are we ready for AI?