Built Logic

See what AI can do

Answer customers' order status questions from production and delivery data

We take off your hands: answering every call and email from contractors and dealers asking where their order is.

You get: replies with each order's stage, expected date and any hold, and updates when dates move, with complaints and exceptions passed to your staff.

Get a price for this

Or check first: Are we ready for AI?

The problem

Half our phone calls are customers asking where their order is.

How it works

  1. What comes in

    • Order records, production schedule, despatch and delivery data

  2. What AI does

    Looks up status across your software, drafts or sends answers, and pushes updates when dates move.

  3. What you get

    • Status replies, proactive notices and a log of queries

  4. Who signs it off

    Your staff handle exceptions and complaints, and you choose which updates go out automatically.

What it needs to work

  • Readable order and schedule data

If those aren’t in place yet, you’ll hear that before anything gets built.

Who it’s for

  • Manufacturers and suppliers

Where this joins up

What would this cost for your team?

Answer questions about your company and how this work runs today. You see an indicative estimate of the hours back, what that time is worth and the price when you send your details.

Get a price for this

Or check first: Are we ready for AI?