Watch connected kit for faults and set up the visit before it fails
We take off your hands: watching the fault codes and readings from every connected door, pump or machine, and setting up the job before a breakdown.
You get: a ranked alert list, draft service jobs with suggested parts and failure trends by model, for your service coordinator to decide who goes out.
Get a price for thisOr check first: Are we ready for AI?
The problem
Our kit tells us something is wrong, but nobody is watching until the customer calls.
How it works
What comes in
- Telemetry or portal exports (fault codes, cycles, hours, vibration), service history, contract terms, parts data
What AI does
Monitors data, ranks alerts by likely failure and contract priority, and drafts the service job with suggested parts.
What you get
- Prioritised alert list, draft service jobs with parts, and failure trends by product model
Who signs it off
Your service coordinator decides who goes out. Your engineers diagnose and repair.
What it needs to work
- Products that report data and access to that data
- Service records for learning
If those aren’t in place yet, you’ll hear that before anything gets built.
Who it’s for
- Manufacturers and suppliers
What would this cost for your team?
Answer questions about your company and how this work runs today. You see an indicative estimate of the hours back, what that time is worth and the price when you send your details.
Get a price for thisOr check first: Are we ready for AI?