Find the themes that keep coming up in client feedback
We take off your hands: reading every survey response, post-project review, complaint and tender debrief and sorting the comments into themes.
You get: a quarterly report of feedback themes by region, team and client type, compared with industry satisfaction scores, for your directors to act on.
Get a price for thisOr check first: Are we ready for AI?
The problem
We do client surveys but nobody looks at what they say across the board.
How it works
What comes in
- Survey responses, review notes, complaints log, tender debriefs, industry benchmarks
What AI does
Classifies comments into themes, tracks trends and compares scores with benchmarks.
What you get
- Quarterly feedback themes report by team and client type
Who signs it off
Your directors decide the actions, and your quality lead reviews the theme labels.
What it needs to work
- Enough feedback volume to show patterns
If those aren’t in place yet, you’ll hear that before anything gets built.
Who it’s for
- Main contractors
- Specialist subcontractors
- Developers and housebuilders
- Surveyors and cost consultants
- Manufacturers and suppliers
What would this cost for your team?
Answer questions about your company and how this work runs today. You see an indicative estimate of the hours back, what that time is worth and the price when you send your details.
Get a price for thisOr check first: Are we ready for AI?