Build the evidence file for a New Homes Ombudsman complaint
We take off your hands: digging out sale records, inspection records, defect history, photos and every complaint letter for the case.
You get: a complete evidence file in date order and a draft summary timeline, for your customer care manager to check before submission.
Get a price for thisOr check first: Are we ready for AI?
The problem
When a case goes to the Ombudsman we spend days digging out emails and photos from two years ago.
How it works
What comes in
- Sale records, inspection records, defect log, complaint correspondence, photos
What AI does
Collects and orders records, checks completeness and drafts the timeline.
What you get
- Evidence file and draft summary timeline
Who signs it off
Your customer care manager and a director approve the submission before it goes to the Ombudsman.
What it needs to work
- Records kept digitally per plot
If those aren’t in place yet, you’ll hear that before anything gets built.
Who it’s for
- Developers and housebuilders
What would this cost for your team?
Answer questions about your company and how this work runs today. You see an indicative estimate of the hours back, what that time is worth and the price when you send your details.
Get a price for thisOr check first: Are we ready for AI?