Built Logic

See what AI can do

Answer homeowners' everyday questions from their own home's documents

We take off your hands: answering routine homeowner calls about heating controls, stopcocks and what the warranty covers.

You get: answers for homeowners at any hour from their own plot's guides and manuals, with possible defects or complaints passed to your customer care team.

Get a price for this

Or check first: Are we ready for AI?

The problem

Half our customer care calls are people asking how to work the boiler.

How it works

  1. What comes in

    • Plot home user guide, manuals, specification, warranty documents

  2. What AI does

    Answers from the plot's documents and escalates defects and complaints.

  3. What you get

    • Answers to homeowners and escalated cases

  4. Who signs it off

    Your customer care team handles every escalated case, and safety questions point buyers to a professional.

What it needs to work

  • Plot-specific documents in digital form

If those aren’t in place yet, you’ll hear that before anything gets built.

Who it’s for

  • Developers and housebuilders

Where this joins up

What would this cost for your team?

Answer questions about your company and how this work runs today. You see an indicative estimate of the hours back, what that time is worth and the price when you send your details.

Get a price for this

Or check first: Are we ready for AI?