Find out what is driving your customer satisfaction star rating
We take off your hands: reading every survey comment, review and complaint and linking scores to what happened on each plot.
You get: a site-by-site report of the issues that most put buyers off recommending you, with actions for your directors to decide.
Get a price for thisOr check first: Are we ready for AI?
The problem
Our star rating dropped and we don't really know why.
How it works
What comes in
- Survey results and comments, reviews, defect and complaint data, completion records
What AI does
Analyses comments by theme and links scores to plot events.
What you get
- Driver analysis by site with actions
Who signs it off
Your directors decide which improvement actions to take.
What it needs to work
- Access to survey results by plot
If those aren’t in place yet, you’ll hear that before anything gets built.
Who it’s for
- Developers and housebuilders
What would this cost for your team?
Answer questions about your company and how this work runs today. You see an indicative estimate of the hours back, what that time is worth and the price when you send your details.
Get a price for thisOr check first: Are we ready for AI?