Factory defect to closed non-conformance and supplier cost recovered
We take off your hands: recording defects against each unit, raising non-conformances, finding root causes and drafting claims to the supplier at fault.
You get: each defect recorded against its unit, a non-conformance with root cause for your quality manager, and supplier claims and scores for your buyer.
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The problem
We fix the same defects every month and never charge the supplier who caused them.
How the steps join up
It starts when: a camera check, inspector or operative finds a defect on the production line.
Inspect factory-made panels and units with cameras before they leave the factory
Your team checks and decides at this step.
Capture shop-floor quality checks by tablet, photo or voice for every unit
Raise NCRs from site, find the root causes and track them to close
Your team checks and decides at this step.
Link scrap and rejects to batch, mix, curing and machine settings to find the causes
Record supplier quality failures and recover the cost of defective materials
Your team checks and decides at this step.
Score raw material and component suppliers on delivery, quality and price
Spot repeat defects from non-conformance and rework records
Your team checks and decides at this step.
What you end up with: The defect is recorded against the unit, a non-conformance is raised and its root cause found, scrap is linked to process causes, supplier faults are charged back and suppliers are scored on the result.
Who signs it off: Your quality manager signs off rework, concession or scrap, and your buyer agrees supplier claims.
What it needs to work
- Unit identification on the line
- Supplier batch data at goods-in
If those aren’t in place yet, you’ll hear that before anything gets built.
Who it’s for
- Manufacturers and suppliers
What would this cost for your team?
Answer questions about your company and how this work runs today. You see an indicative estimate of the hours back, what that time is worth and the price when you send your details.
Get a price for thisOr check first: Are we ready for AI?