Dispatched order to product information pack and golden thread answers
We take off your hands: putting together O&M manuals and certificates for each order, and answering golden thread requests for higher-risk buildings.
You get: an O&M manual and instructions for each order, traced to its batch and certificates, and golden thread packs for your technical manager to check.
Get a price for thisOr check first: Are we ready for AI?
The problem
Contractors chase us for O&M manuals and certificates months after delivery, and we rebuild them each time.
How the steps join up
It starts when: an order is dispatched, or a contractor or accountable person asks for product information on a higher-risk building.
Trace every delivered unit back to its materials, batch, checks and drawing
Keep a register of product certificates and test reports, and flag changes that put them at risk
Draft Declarations of Performance from product data and test reports
Your team checks and decides at this step.
Produce O&M manuals for each order from your product library
Answer golden thread product requests for higher-risk buildings
Your team checks and decides at this step.
Put together installation records and handover packs for each plot
What you end up with: Each order gets its own instructions and O&M manual, traced to its batch and certificates, with an in-date declaration, and golden thread requests are answered with a checked pack.
Who signs it off: Your technical manager signs declarations of performance and checks every golden thread pack.
What it needs to work
- Traceability records per unit
- Product library of instructions and manuals
If those aren’t in place yet, you’ll hear that before anything gets built.
Who it’s for
- Manufacturers and suppliers
What would this cost for your team?
Answer questions about your company and how this work runs today. You see an indicative estimate of the hours back, what that time is worth and the price when you send your details.
Get a price for thisOr check first: Are we ready for AI?